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Service Advisor

Hartford, CT

Job ID: Service Advisor Industry: AUTOMOTIVE

We are seeking a qualified Automotive Service Advisor to join our Team!!

JOB DESCRIPTION:

  • Greet every customer that enters our facility with hospitality and the highest level of respect.
  • Present the best solution to properly repair our customer’s vehicle in a way that is easy for them to understand.
  • Create accurate Repair Order in Reynolds and Reynolds.
  • Follow up on vehicles throughout the repair process and keeping the customer updated. Advise and sell needed work.
  • Manage the store’s work flow in an effective and efficient manner by obtaining vehicle information.
  • Maintain a positive attitude and team atmosphere at all times.
  • Use the phone in a professional manner, always with the intention of creating a long term relationship between the store, yourself and the customer as well as scheduling repairs for customers.
  • Directs, coordinates, and participates in performing customer service activities as dictated by work load.

REQUIREMENTS:

  • Must be Bi-Lingual: English and Spanish
  • 3 years of solid and stable work history in a automotive/customer service environment
  • Experience with Reynolds and Reynolds preferred.
  • Superior Communication skills and Customer Service skills
  • Professional Appearance and work ethics.
  • Ability to Multi-Task
  • Must have a Clean Criminal Background, Drug Test and Driving Record.
  • Must have a valid drivers license and no alcohol or drug related incidents on your driving record for 5 years.

BENEFITS:

Medical, Dental, 401K

 


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